Additional FAQ


Here is all the important information you may wish to know about the New BingoMagix.

What is Lucky Duck Network?arrow

Lucky Duck Network is a brand new network brought to you by from some of industry veterans. It offers unique bingo games, wide variety of promos along with lots of new additional features to provide you the best playing experience.

What are the new games to look out for?arrow

Elimination Bingo, Power Bingo, Seaside Bingo, 90 ball bingo with SuperTickets, Darts, Wild Cherries, Wallys Wonga and lots more

What are the new features?

Bingo Radio - an online bingo radio wherein you can listen songs 24/7

Forum - To get acquainted with fellow roomies and share all the crazy ideas and stories

Prize Draws - Win prizes for FREE each month by redeeming your loyalty points

Homeowership - A new rewards program

What happens to my existing balance?

All your existing balance remains unchanged including loyalty points

There are new currencies introduced - casino bonus, free cards and free spins

Casino bonus can be used to play all casino games

Free cards can be used to buy bingo tickets

Free spins can be used to play “Freebets” games

Are there any changes in wagering requirement?

Yes. If you take any deposit bonus there will be wagering requirements as below:

Bingo wagering is 4X total of deposit plus bonus.

Casino wagering is 40X total of deposit plus bonus.

You will now be able to keep a track of your wager requirements by referring wagering dashboard which will be updated once you make a deposit after the migration.

Old wagering will still be carry forwarded, if not met.

Can I still trade bonus & loyalty points? arrow

At present the trading of bingo bonus and loyalty points is not allowed.

What happens to my wager limits? arrow

Wager limit will no longer be available. All previous wager limits will be eliminated

However, we now provide a daily loss limit.

Will my existing pre-buys still play?arrow

All existing pre-buys will be canceled. You can pre-buy your tickets in the new system.

Note: Balance will be deducted instantly when you pre-buy the tickets in the new system and ticket will be reserved and played automatically.

Do I qualify for old promotions?arrow

We have a whole set of new promotions to offer and all old promotions will be eliminated.

Can I still play BingoMagix on mobile and tabs? arrow

Yes, BingoMagix is available on mobile and tabs.

What are the different bingo rooms and their timings? arrow

bingoroom-timing-image

The timings may change so please ask hosts for latest updates. For more info Click here