Responsible Gaming
Bingo Magix is dedicated to providing its players with a responsible gaming environment. Not only is it our mission to provide our players with the most entertaining gaming experience but it is also our duty to help prevent compulsive usage and underage access of our gaming products.
As a responsible and regulated gaming company, we comply with all guidelines and work with many non-profit organizations and get our players to enjoy the game responsibly.
Protection of Minors
Bingo Magix does not allow anyone under the age of 18 to play its bingo games or any other games on our site. We take this very seriously and ban such players immediately without any notice.
Our site or bingo rooms are not designed to attract children or adolescents. We actively discourage and track persons under the age of 18 who attempt to play at Bingo Magix. We use sophisticated verification systems which can identify minors who log in to our software.
Nevertheless, we recognize that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programs.
Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with Bingo Magix, please contact us immediately.
Self Limits
At Bingo Magix we advice you to control the amount of money you use to play bingo. You can set your own monthly deposit limits and request to adjust them at any time.
To help you set limits that are right for you, try answering the few questions below:
- Establish what constitutes an acceptable loss before starting to play.
- Note how often you play.
- Note how long you play during each gaming session.
Use your answers to determine how much you would like to allow yourself to spend per day, per week or per month.
Self-Exclusion
If, at any stage, you become concerned about your gambling behavior, you can request a cooling off period where your account can be blocked for a limited duration or for ever. Just notify our support and they’ll do the same for you. You may contact our Support Team again to re-activate your account once the self-exclusion period has ended. We reserve the right at our own sole discretion to withhold all deposited and related monies in relation to such accounts.
If you are unsure about requesting self-exclusion, ask yourself the four questions below:
- Is gaming interfering with your work or other responsibilities?
- Are you trying to make up for prior gaming losses?
- Are you recovering from an addictive disorder?
- Do you play under the influence of alcohol or other influences?
If your answer is yes to at least one of them, we recommend that you request self exclusion and see guidance from our
recommended source.